Children's Clubhouse

SUMMARY

Working closely with Family Support Services, volunteers provide exceptional family-centered care in the Children’s Clubhouse by supervising children and assisting with activities such as reading and playing games. The Clubhouse is a safe, fun place for children to stay while their siblings or other family members receive medical care.

QUALIFICATIONS

·          At least 16 years old

KNOWLEDGE, SKILLS, AND ABILITIES

• Communicates clearly and respectfully with others, regardless of race, ethnicity, gender, or sociological background.
• Maintains confidentiality and models it for others.
• Excellent customer service skills and has a sincere interest in serving others.
• Accepts supervision and adheres to hospital policies.
• Flexible in responding to change.
• Acts appropriately when dealing with critical, stressful, and/or unexpected situations. 
• Recognizes own limitations and seeks help from appropriate sources when needed.
• Dependable and punctual; openly communications scheduling changes.
• Good organizational skills with an attention to detail.

Tasks:

• Checks children in/out of Clubhouse following established policies/procedures.
• Provides follow-up/status reports to parents, as appropriate.
• Proactively interacts with age-appropriate activities such as reading stories and playing games.
• Maintains a safe and healthy environment for children, including but limited to, monitoring hand hygiene, and removing   potential physical hazards.
• When there are not children to care for, prepares activity kits and straightens up the Clubhouse.
• Keeps track of the number of kids who utilize the clubhouse and reports this with volunteer hours at the end of each shift.